Accordian revolutionizes the way businesses handle repetitive inquiries by leveraging AI to provide instant, reliable answers directly quoted from your company's content. Whether it's product help, sales collateral, solution explanations, or objection responses, Accordian ensures your team never has to answer the same question twice. This innovative tool learns from your case studies, whitepapers, training documents, and more, offering accordion replies that include direct quotes from your experts and content. This feature not only enhances trust but also allows your team to access reliable information quickly, with the ability to click any quote to view its original source.
Accordian's capabilities extend beyond just answering questions. It auto-escalates to your experts when uncertain and learns reusable information from replies, significantly reducing the time spent on repetitive tasks. With voice input and Auto-Formalize, sharing expert knowledge becomes 10x faster, making it feel like magic. Additionally, Accordian can auto-resolve help requests, reducing the support load by learning all your help docs in seconds, regardless of the hosting provider. It can be deployed as a website widget or a portal for both customers and reps, ensuring seamless access to information.
Finding the right collateral is made effortless with Accordian. It instantly locates the most relevant case study, white paper, guide, or help doc, quoting the most pertinent part and linking directly to the page. This feature saves your reps valuable time that would otherwise be spent searching for content. Moreover, Accordian's powerful dashboard allows you to discover what your reps and customers are asking, view the most frequently asked questions, and even export inbound leads if the KB widget is deployed on your website.
What sets Accordian apart from other AI solutions is its unique ability to save your business time by providing answers that quote you directly. This ensures that the information provided is not only accurate but also directly sourced from your content, enhancing reliability and trust. With Accordian, your business can streamline its knowledge management process, reduce the time spent on repetitive questions, and focus on more strategic tasks.
