Cassidy: The AI Workspace for Your Team
Introduction
In today's fast-paced business environment, efficiency is key. Meet Cassidy, the AI workspace designed to supercharge your team's productivity by automating tasks using your company's data. With Cassidy, you can integrate seamlessly with over 100 tools, ensuring that your workspace is always in sync with real-time information.
Key Features
1. AI Automations
Cassidy leverages your company knowledge to automate various tasks, including:
- Customer Support: Answer messages in the support channel and respond to customer inquiries in seconds.
- Lead Qualification: Automatically triage customer support tickets and prioritize leads.
- RFP Processing: Generate responses to RFPs instantly, saving valuable time.
2. Knowledge Base Integration
Connect Cassidy with your existing tools like Slack, Notion, and OneDrive. This integration provides your team with real-time context about your company and customers, making it easier to find information and respond to queries quickly.
3. Hyper-Personalized Assistants
Build assistants that are tailored to your business. Train them to understand your context and communicate in your brand's voice. Cassidy ensures accuracy by citing sources, eliminating the risk of