Clearstep is revolutionizing the healthcare industry with its AI-powered chatbots designed to guide patient journeys and optimize care team efficiency. At the heart of Clearstep's innovation is the Smart Care Routing™ technology, which integrates AI with clinical validation to empower patients to accurately self-navigate to the right care and services. This approach not only delivers on the promise of patient-centric healthcare but also provides providers with greater insights and efficiency through clinical AI workflow automation.
One of the key features of Clearstep is its Virtual Triage: Triage Symptom Checker. This digital triage software can be added to websites, mobile apps, patient portals, and call centers, allowing patients to check symptoms, self-triage, receive care guidance, and schedule virtual or in-person doctor appointments in minutes. This feature significantly expands patient access and engagement, overcoming staff shortages and burnout while increasing efficiency without escalating costs.
Clearstep also offers a Patient Engagement Chatbot that automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling. By significantly reducing administrative tasks, healthcare teams can focus on higher-value work, thereby overcoming productivity issues.
Furthermore, Clearstep's Patient Care Navigation Software streamlines post-discharge/diagnosis monitoring and communications, ensuring that remote patient monitoring programs are personalized and optimized for better patient outcomes. This comprehensive suite of AI digital solutions is trusted by leading healthcare organizations since 2018, making Clearstep a pivotal player in enhancing patient access and engagement, optimizing capacity management, and enhancing patient flow and revenue in the healthcare sector.
