CX Assist: Revolutionizing Email Management
CX Assist is a game-changer in the world of email management. It utilizes the latest AI technology to provide personalized, efficient, and accurate email responses. This not only saves time but also increases customer satisfaction and drives sales.
Key Features:
- Train the AI: Users can train the AI using their website URL, previously sent emails, or uploaded files from Google Drive and OneDrive to match their brand's tone perfectly.
- Set the Rules: Take control of the sales email workflow with personalized rules, including personality, urgency, and keywords to assign emails to human representatives or the intelligent AI assistant.
- Sit Back and Relax: Once the knowledge base is uploaded and rules are set, the powerful email assistant takes over, allowing the team to focus on high-impact activities.
Use Cases:
- Sales Team: Instantly reply to inbound sales inquiries with personalized responses based on trained data.
- Customer Support: Automate responses to frequently asked questions, enabling the support team to handle routine queries efficiently while focusing on complex issues.
- Freelancers/Solopreneurs: Automate routine client communication to focus on more important tasks.
- Marketing Agencies: Respond immediately to client emails regarding campaign updates or requests.
- Service-Based Businesses: Reactivate the dormant client database with AI-driven responses.
- E-commerce: Automatically respond to customer inquiries and provide real-time support.
Pricing: CX Assist offers simple and transparent pricing. All plans come with all features built-in, and users only pay based on the number of emails CX Assist answers per month. There is a free plan for testing, as well as Pro and Scale plans for small businesses and larger enterprises, respectively.
FAQ: The frequently asked questions section covers various aspects of CX Assist, including its functionality, use of AI, pre-set personas, setup process, supported email providers, training methods, language capabilities, analytics and reporting, handling of sensitive information, and more.
In conclusion, CX Assist is a powerful tool that can transform the way businesses manage their emails and communicate with their customers.