Fluid Topics

Fluid Topics is a revolutionary AI-driven Content Delivery Platform that offers a plethora of benefits for businesses. It unifies all types of product content into a smart knowledge hub, centralizing information and making it easily accessible. The platform seamlessly integrates with existing CMS, authoring tools, CCMS, helpdesk systems, and other enterprise applications, eliminating the need for teams to change their processes. With its ability to provide product answers in all channels, Fluid Topics ensures that customers receive accurate knowledge precisely when and where they need it. Whether it's within a chatbot, on a website, in support channels, or community portals, the platform streamlines content publishing and delivery. Its AI-powered search engine creates contextualized experiences for all users, delivering the most relevant results. Additionally, Fluid Topics enables businesses to measure and improve the impact of their content by collecting feedback and analyzing user interactions. It also accelerates the deployment of AI projects through seamless integration of cutting-edge technology. The platform has proven results, with savings in publishing costs, a decrease in support tickets, time saved in the delivery process, and a reduction in resolution time. Overall, Fluid Topics takes content operations to the next level, boosting product knowledge and scaling operations without disrupting writing processes.