Hyro

Hyro is a revolutionary AI-powered solution designed for the healthcare industry. It offers a range of features to streamline operations and improve patient experiences. The platform's AI assistants are engineered to handle various tasks, such as automating workflows, resolving patient interactions, and providing support across multiple communication channels. For example, it can automate up to 85% of calls to the support center, reducing reliance on staff and eliminating long wait times. Hyro's conversational AI assistants are out-of-the-box ready, requiring no training and adapting to the health system. They can perform top-line skills on behalf of burnt-out staff, improving engagement and operational efficiency. The platform also offers features like FAQ resolution, call center automation, and conversational intelligence. With its ability to sort call volume, deflect simple calls to SMS for self-service, and direct complex calls to the right agent, Hyro optimizes call center operations. Additionally, Hyro adheres to responsible AI principles, ensuring patient safety and data security. It provides full visibility into the logic pathways behind outputs, controls potential hallucinations and misleading responses, and complies with relevant regulations. Overall, Hyro is a comprehensive and effective solution for healthcare organizations looking to enhance their operations and patient care.