ngSurvey revolutionizes the way businesses conduct surveys by leveraging artificial intelligence to streamline data collection and analysis. This on-premise survey software, available under commercial open source licensing, is designed to help enterprises collect valuable insights and make data-driven decisions with ease.
One of the standout features of ngSurvey is its AI-assisted forms creation. Users can simply describe the type of survey they need, and ngSurvey will automatically build it. The AI stack also optimizes existing questions and recommends the best answers to ask, ensuring that surveys are both effective and efficient.
Data collection is made seamless with ngSurvey's multi-channel capabilities. Whether it's through email, web links, SMS, or even WhatsApp, ngSurvey ensures that your surveys reach your target audience. The platform also supports conversational chatbot-like surveys, making it easier for respondents to engage.
When it comes to data analysis, ngSurvey offers AI-powered tools that allow users to define their own smart data columns. This ensures that you get the most out of your data. For those who need deeper insights, ngSurvey provides access to a team of experts for in-depth market research services.
ngSurvey is packed with powerful features that cater to all your survey needs. With over 30 question types, including NPS, CSAT, and CES questions, you can create comprehensive surveys that measure customer satisfaction accurately. The platform also comes with pre-built widgets like calendars, file uploads, and captchas, which can be easily integrated into your forms.
For businesses operating in multiple languages, ngSurvey supports all languages, including Arabic. The auto-translate feature allows you to translate your surveys and form labels effortlessly, or you can export them for professional translation.
Security and privacy are paramount with ngSurvey. The platform offers multiple layers of protection, including passwords, captcha, and custom login credentials, to ensure that your surveys are secure. Additionally, PII data can be encrypted using encryption keys.
ngSurvey also excels in multi-channel campaigns. You can create email invitations with embedded questions and distribute your surveys to your contacts. The platform allows you to track individual answers using unique codes and set up reminders to ensure high response rates.
Real-time notifications and tasks management are other features that set ngSurvey apart. You can react quickly to respondent answers and get real-time notifications of their activity. Whether it's through email alerts or webhooks, ngSurvey ensures that you stay informed.
Logical conditions and branching logic are also supported, allowing you to show or hide questions, pages, or thank you messages based on respondent answers. This ensures a personalized survey experience for each respondent.
ngSurvey's theme library allows you to match your corporate style. You can use your own images and the real-time editor to create custom themes. For those who need fine-grained control over the design, manual CSS customization is also available.
The platform also includes a satisfaction toolbox with tools to measure customer satisfaction. Whether it's through NPS, CSAT, or CES questions, or sentiment scores based on free text answers, ngSurvey provides all the tools you need.
Customer panels and third-party integrations are other features that make ngSurvey a comprehensive solution. You can create customer panels and fill them with new data or reuse existing data from Microsoft SQL Server tables, CRMs, or Excel CSV files. ngSurvey also integrates easily with third-party services like Zapier and offers a REST API for external developers.
Join the ranks of happy customers who have transformed their data collection and analysis processes with ngSurvey. Whether it's for measuring employee engagement, conducting customer satisfaction surveys, or gaining valuable market insights, ngSurvey is the tool you need to take your forms to the next level.
