AI-Powered Patient Engagement and Communication - Orbita
Navigating the complexities of healthcare can be daunting for both patients and providers. Enter Orbita, a pioneering platform that leverages AI to enhance patient engagement and streamline communication. With its innovative solutions, Orbita is transforming the way healthcare organizations interact with patients, making the process more intuitive and efficient.
Streamlining Patient Care Across the Journey
Orbita’s automation solutions are designed to support patients and staff throughout the entire care journey. From initial access and scheduling to post-procedure follow-up, Orbita’s tools help reduce the burden on healthcare staff while improving patient experiences. Here are some impressive statistics that highlight Orbita's impact:
- 53% Reduction in same-day cancellations
- 30% Increase in patient throughput
- 25% Improvement in operational efficiency
Key Solutions Offered by Orbita
1. Digital Front Door
Orbita’s Digital Front Door features AI-powered virtual assistant chatbots that guide patients to the appropriate type of care. These chatbots enhance access and engagement by providing intuitive question answering, provider and location lookup, and symptom checking. This not only improves patient experience but also optimizes the workflow for healthcare providers.
2. Patient Access and Acquisition
With advanced AI-enabled functionality, patients can self-serve to find care and schedule appointments online. This smart, accurate response system lowers communication barriers, significantly reducing call volume and manual workload. If needed, patients can easily escalate to a live representative with just a click.
3. Care Navigation
Orbita provides a complete digital-first care management solution that equips patients with the necessary tools to return forms, access educational materials, and complete preparatory steps. Care management staff can track patient populations, measure fallout rates, and forecast procedure volumes, leading to higher throughput and revenue.
Testimonials from Orbita Partners
Healthcare professionals are excited about the potential of Orbita’s solutions. Patty Pajtash, RN, Specialty Services Clinic Manager at Tamarack Health, states, "We are excited to join forces with Orbita to take our patient outreach to the next level with intelligent virtual assistants that deliver personalized and human-like engagements. Automating patient education and identifying high-risk patients is invaluable, especially given our growth in volume."
Orbita in the News
Orbita has been making headlines recently:
- January 2024 - Health IT Answers: Will AI Continue to Demand All the Attention in 2024?
- December 2023 - Healthcare IT News: Four health IT experts point to impactful trends in 2024
- December 2023 - HealthBusiness Group: Interview with Orbita CEO Patty Riskind
Conclusion
In a rapidly evolving healthcare landscape, Orbita stands out as a leader in AI-powered patient engagement and communication. By implementing Orbita’s solutions, healthcare organizations can alleviate call center overwhelm, reduce physician burnout, and ultimately enhance patient care.
Call to Action
Ready to transform your patient engagement strategy? today and discover how Orbita can revolutionize your healthcare communication!
