Solidroad

Solidroad is an innovative AI-powered coaching solution designed specifically for customer-facing teams. It offers a comprehensive set of features to enhance training, quality, and feedback. With Solidroad, teams can scale their training efforts efficiently. The tool allows users to upload real conversations or integrate with conversation tools to receive scores, coaching, and feedback. This enables teams to focus their training on areas that need improvement. Solidroad also enables the creation of realistic simulations across various communication channels and languages, allowing learners to practice conversations with an AI coach. Learners receive real-time coaching and feedback tied to custom scorecards, while managers and trainers can monitor team performance across different channels and interaction types. The impact of Solidroad is significant, as it helps save time and resources. Users have reported saving 10 hours of manager time every month, achieving a 50% faster speed to proficiency, and a 30% increase in rep performance. Solidroad offers different pricing plans to suit the needs of various businesses, from the Starter plan to the Enterprise plan. Overall, Solidroad is a powerful tool that can transform the way customer-facing teams are trained and managed.