Sprig is an all-in-one product experience platform that utilizes AI to offer valuable insights and assistance in various aspects of product development and user experience understanding.
It enables users to ask anything about their product as Sprig AI observes the user experience and generates product recommendations to help achieve goals. For instance, it can analyze user behavior and sentiment data across the entire product experience to boost conversion, retention, and more.
The Replays feature allows users to find and fix where users get stuck. It can capture targeted user behavior video clips, analyze and group them into actionable product themes. Users can also record specific clips of their users' web and mobile experience based on unique attributes and in-product actions, and link user actions to insights.
Heatmaps provide a visual representation of users' in-product interactions. It helps in understanding product behavior at scale, seeing where users move, click, and scroll across the product to identify patterns and trends. Users can zoom into specific behavior and instantly analyze the Heatmap results with AI to reveal actionable themes.
Surveys launched with Sprig are AI-generated and can be customized to solve specific product challenges. They help in understanding why users do what they do, getting targeted insights, and automatically summarizing results including open-text responses.
Feedback capture is continuous within the product. It empowers the team to capture user feedback easily and get AI-powered product recommendations based on responses. Users can get 3x more customer feedback with bite-sized prompts built into the product experience.
The AI Explorer surfaces AI insights across the entire product, streamlining the conversion flow and optimizing the product across devices. AI Recommendations fuel product growth by generating specific and actionable product suggestions based on users' real-time behavior and feedback.
Overall, Sprig provides a comprehensive set of tools and features that assist companies in building better product experiences, understanding their users better, and making informed decisions to drive revenue, retention, and user satisfaction.
