Sprinklr is a revolutionary AI-powered platform that is transforming the way businesses manage customer experiences. It offers a unified workspace for front-office teams, enabling them to bring together various tools and touchpoints on a single platform. This not only streamlines operations but also drives up productivity by up to 40%.
The platform is equipped with next-gen AI capabilities, featuring customized models augmented by generative AI. These models are enriched by five years of annotation, optimization, and feedback, all based on customer experience data. This ensures that businesses can make data-driven decisions, design efficient workflows, and execute tasks at scale.
Sprinklr offers a range of AI-powered product suites, including Sprinklr Service for customer service teams, Sprinklr Social for engaging with customers across multiple channels, Sprinklr Insights for uncovering real-time consumer and market insights, and Sprinklr Marketing for orchestrating global marketing campaigns. Each suite is designed to address specific business needs and help teams deliver exceptional customer experiences.
With a proven track record of success with the world's largest enterprises, Sprinklr is an enterprise-grade solution that offers rapid innovation, extensive customizability, and seamless integrations with third-party tools and systems. It provides a true omnichannel customer experience engine with centralized governance, allowing businesses to manage and engage with customers consistently across various markets and business units.
In addition to its powerful features, Sprinklr is trusted by 9 out of the 10 most valuable brands. It has been recognized by analysts and peers for its excellence in sales social engagement solutions and has received top ratings in various categories. Whether it's unifying consumer research, social media, and content marketing teams or enhancing workforce engagement in the contact center, Sprinklr is the go-to solution for businesses looking to supercharge their customer experience and unlock radical productivity.
