VOCADS revolutionizes the way companies conduct surveys by leveraging generative voice AI to gather richer data and significantly reduce the costs associated with qualitative research. Traditional survey methods often fall short in providing deep customer insights due to their reliance on closed-ended questions and lack of interactive elements. VOCADS addresses these challenges by offering a voice survey solution that not only increases engagement but also enhances the quality of feedback received.
With VOCADS, businesses can create surveys in just 30 seconds using the Genius Survey creation wizard, making the process quick and efficient. The platform allows for the broadcasting of surveys via email or QR codes, enabling customers to provide feedback through a user-friendly voice interface. This innovative approach not only makes it easier for customers to share their thoughts but also ensures that businesses can visualize and analyze the data in real-time, allowing for immediate responsiveness to customer needs.
One of the key benefits of VOCADS is its ability to increase survey return rates by 25% and gather three times richer verbatim compared to traditional methods. The platform's generative voice AI correlates questions and answers, refining them if imprecise, and automatically generates detailed reports with summaries and recommendations. This not only saves time but also provides businesses with actionable insights that can drive decision-making.
VOCADS is designed to adapt to various use cases, including customer relationship management, marketing, market research, and HR. The platform's sovereign and RGPD-compliant infrastructure ensures data security, while its multilingual capabilities allow for the conduction of voice surveys in over nine languages. With VOCADS, businesses can deploy surveys and personalized pages in seconds, making it an ideal solution for companies looking to enhance their customer knowledge and engagement.
In summary, VOCADS offers a comprehensive solution for businesses seeking to transform their survey processes. By leveraging the power of generative voice AI, VOCADS not only enriches the data collected but also makes the survey process more interactive and engaging for customers. Whether it's building customer loyalty, adjusting marketing strategies, or automating qualitative research, VOCADS provides the tools necessary for businesses to gain deeper insights and make informed decisions.
