Chaport

Chaport is a modern and powerful customer messaging platform that offers a comprehensive solution for businesses. It combines a variety of features to enhance customer support, sales, and engagement. The live chat feature enables real-time communication with customers, allowing for quick problem-solving and increased sales opportunities. Chatbots can handle common questions, qualify leads, and collect feedback, providing 24/7 assistance even when the team is offline. The multi-channel functionality ensures that customers can reach out via various channels, and responses can be managed in one place. The knowledge base encourages customer self-service by providing relevant articles and an FAQ bot. Additionally, Chaport offers features like auto-invitations, typing insights, saved replies, detailed customer info, group chats, file sending, widget customization, and multilingual support. It also provides real-time reports for better monitoring and analysis. Chaport is available on multiple platforms and integrates with a wide range of apps, making it a versatile and convenient tool for businesses of all sizes and industries.