Unlocking the Power of Conversation Intelligence with Chorus

In today's fast-paced sales environment, understanding customer interactions is crucial for success. Enter Chorus by ZoomInfo, a leading conversation intelligence platform that helps sales teams capture, analyze, and leverage customer conversations to drive performance and revenue. With 14 technology patents backing its proprietary machine-learning technology, Chorus is revolutionizing how sales teams operate.

What is Chorus?

Chorus is a conversation intelligence tool designed to analyze customer calls, meetings, and emails. It provides insights that help sales teams understand why they win or lose deals, forecast with confidence, and improve overall performance. By capturing the voice of the customer, Chorus empowers teams to make data-driven decisions that enhance their sales strategies.

Key Features of Chorus

1. Sales Call Analysis

Chorus allows sales teams to instantly access transcriptions and insights from customer interactions. This feature not only creates visibility but also drives process and behavior changes that impact the bottom line. With Chorus, you can:

• Capture and analyze all customer calls, meetings, and emails.
• Identify winning behaviors that elevate team skills.
• Reduce new hire ramp time and improve methodology adherence.

2. Deal Intelligence & Relationship Management

With Chorus, you can automatically capture and sync contacts and communications from the field to your CRM. This ensures complete visibility into the relationships that drive revenue. Key benefits include:

• Measuring deal momentum and mitigating churn.
• Accessing unbiased CRM data for better revenue maximization.

3. Market Intelligence

Understanding market trends is essential for any sales team. Chorus captures and analyzes customer feedback, providing insights into why deals are won or lost. This feature helps teams:

• Gain competitive insights to stay ahead.
• Leverage customer language in messaging and content.

4. Connected Intelligence

Chorus integrates seamlessly with ZoomInfo, providing your go-to-market teams with comprehensive contact and company intelligence. This integration allows teams to:

• See the entire relationship history for each contact or company.
• Refine outreach based on past interactions.

Pricing and Plans

Chorus offers various pricing plans tailored to different business needs. For the most accurate and up-to-date pricing information, it’s best to visit the .

Why Choose Chorus?

Chorus is not just a tool; it’s a partner in your sales journey. Users have reported significant time savings and improved coaching capabilities. For instance, Michaela Bulling, a Revenue Enablement Supervisor, noted a 75% time saving on evaluations thanks to Chorus.

Testimonials

• JJ F., Vice President Of Sales: "Great for Coaching and a lot more! We use Chorus for call coaching, which is really helpful in today's remote environment."
• Laura O., Account Executive: "Chorus by ZoomInfo is my #1 Asset. It has been integral to my learning and ramp process."

Conclusion

In a world where every interaction counts, Chorus by ZoomInfo stands out as a powerful ally for sales teams. By harnessing the insights from customer conversations, teams can enhance their strategies, improve performance, and ultimately drive revenue. Ready to transform your sales approach? today!