AI Chatbot with Triple Intelligence - Crafter.ai Platform

Crafter.ai is a remarkable platform that offers the creation of AI chatbots with triple intelligence. It combines different types of conversational AI to provide a highly personalized conversation experience for users.

Key Features

• Multiple Intelligence Options: You can choose the intelligence for your AI chatbot from generative AI, machine learning, flows and rules. This allows you to automate your conversations based on what suits your specific needs best. For instance, generative AI enables the automatic generation of the chatbot knowledge base through various means like prompting, document upload, copy/paste of the web page URL, or via API. Machine learning equips the chatbots to catch and analyze contextual data, understanding different conversational intents and responding accurately for an optimized user experience. And with flows and rules, you can guide users’ conversations through buttons and rule-based flows.
• Psychometric Profiling Integration: It is the first chatbot platform to integrate psychometric profiling. This means it can adapt the messages to the user profile, ensuring the right message is given to every customer.
• Chatbot API Integration: Crafter.ai can be integrated into numerous systems that expose restful APIs. This enables sending and receiving information and creating personalized omnichannel experiences at scale via platforms like WhatsApp, Web, Facebook Messenger, CRM, ERP, ecommerce platforms and other management systems.

Use Cases

• Contact Center Costs Saving: It helps in optimizing costs and better managing contact center resources. It also facilitates agents’ focus on value added activities and enables self customer care. Additionally, it saves on operators’ training costs as it provides automatic production and suggestion of responses, along with analysis of messages and source touchpoints.
• Conversion Rate Digital Sales: There is an increase in conversion rate and lead generation. It also boosts sales opportunities and provides live engagement in every stage of the sales funnel.
• Redemption Digital Marketing: It allows for better targeting and costs’ optimization of marketing campaigns. It also enables multi-channel engagement and customization of user’s experience.

Pricing

Crafter.ai offers a 30-DAYS TRIAL with no credit card required and no coding required. This makes it accessible for users to test out the platform and see its benefits for their business without any major commitments upfront.

Comparisons with Other AI Chatbots

Compared to some existing AI chatbots, Crafter.ai stands out with its triple intelligence approach. While many chatbots may focus on a single type of AI or have limited integration capabilities, Crafter.ai combines multiple forms of AI and offers seamless integration with various systems. Its psychometric profiling integration is also a unique feature that sets it apart, allowing for a more personalized and targeted conversation experience.

Advanced Tips

• Regularly check the analytics dashboard to access conversational data exchanged between users, chatbots and customer care agents. This will help you optimize the quality of your services, intercept customer needs and constantly improve the chatbot’s performance.
• Make use of the human in the loop feature in case of need of intervention by an operator. The handover dashboard of Crafter.ai platform allows agents and supervisors to maintain a continuos control over conversations and guide artificial intelligence in managing requests.

In conclusion, Crafter.ai is a powerful platform that offers a comprehensive solution for creating and managing AI chatbots with numerous benefits for businesses across various sectors.