Koncert: Revolutionizing B2B Calls with AI
In the realm of B2B sales, making effective calls is crucial for success. Koncert emerges as a powerful tool that combines phone tech and AI to offer a range of features aimed at enhancing the sales process.
Key Features
AI-Enhanced Dialing
Koncert's AI-enhanced dialing is a standout feature. It enables an 8X increase in prospect conversations and up to a 50% higher connect rate. This means more opportunities to engage with potential customers and close deals.
Embedded Phone Tech
The integration of 12+ years mature dialers with AI in one network results in ultra-low latency connects. When calls are connected, it gives sales reps a better chance to set meetings promptly, ensuring a seamless communication experience.
Automated Local Presence
Automatically selecting local caller IDs based on the prospect's area code provides a true local presence. This not only improves connect rates but also makes the call seem more familiar and trustworthy to the recipient.
Caller ID Health Heat Map
This feature monitors daily usage and scans caller IDs' appearance in real mobile phones. It keeps caller IDs clean and managed, ensuring that bad spam numbers are removed, so your best prospects don't avoid your calls.
Analytics
Easily drill down to see performance at a rep level or list level. This helps managers quickly identify issues and opportunities to improve team performance, allowing for targeted coaching and strategy adjustments.
Remote Coach
Sales coaching can be done at scale. Managers can listen to live calls or call recordings and even coach reps in real time during live calls without the prospect hearing. This enables continuous improvement of the sales team's skills.
Remote Salesfloor
The virtual salesfloor provides a collaborative environment for reps, similar to being in the office. Reps can gain motivation and learn from each other, leading to better adoption and effectiveness of the sales strategies.
Conversation Intelligence
AI scans and detects objections, allowing managers to coach reps at scale. Specific calls can be stored in a call library for reps to learn from examples, enhancing their ability to handle various scenarios.
Parking Lot
This feature quarantines bad numbers using workflow rules, so the team can focus on legitimate numbers. Reps no longer waste dials on the same "bad numbers", optimizing their calling efforts.
Use Cases
Account Executives
They can cover 100% of their ideal customers in the target market with phone conversations along with emails. Prospecting becomes easy as they can steadily add new opportunities and keep the pipeline active.
XDR Managers
Dashboards and call recordings assist in training and coaching SDRs/BDRs/TDRs. They can monitor how well their team is covering accounts and take appropriate actions for improvement.
Chief Revenue Officers
Empower the sales team to continuously find new opportunities, shorten sales cycles, and increase revenue by leveraging Koncert's features.
Inside & Field Sales Managers
Increase the productivity of the sales team by tracking dials, emails, call connects, and conversations. They can also coach and collaborate with the team effectively.
Marketing
Improve the MQL to SQL conversion ratio through more conversations. Track follow-ups to webinars, inbound leads, and marketing campaigns to enhance marketing effectiveness.
Inbound
Improve the speed to lead by enabling reps to connect with inbound leads quickly and often, thereby increasing the conversion ratio.
Outbound
Power up more conversations through phone calls at scale, complete longer lists of call tasks effortlessly, and reduce the backlog in the calling sequence.
Account-Based Sales
Empower reps to identify multiple personas in target accounts and connect with them easily. Multi-threading in each target account increases the chances of closing more opportunities.
Pricing
Koncert offers various pricing options to suit different business needs. The details of the pricing can be obtained by contacting the company directly.
Comparisons
When compared to other sales dialer tools in the market, Koncert stands out with its unique combination of AI features. While some tools may offer basic dialing capabilities, Koncert's advanced analytics, conversation intelligence, and remote coaching features give it an edge in helping sales teams achieve better results.
Advanced Tips
Sync with CRM
Live sync your data with your CRM to ensure seamless integration of sales data. This allows for a more comprehensive view of the sales process and better decision-making.
Utilize Integrations
Take advantage of the available integrations with other apps you love. This can expand the functionality of Koncert and enhance the overall sales experience.
In conclusion, Koncert is a comprehensive AI-powered sales dialer that offers a plethora of features to boost B2B sales efforts. Its innovative approach to combining phone tech and AI makes it a valuable asset for sales teams across various industries.
