Kotae represents a significant leap forward in customer service technology for small businesses. This smart chatbot is designed to respond to, manage, and analyze customer inquiries with unparalleled efficiency. By leveraging the most advanced chatbot technology, including OpenAI and retrieval-augmented generation, Kotae offers a solution that is both powerful and adaptable.
One of the standout features of Kotae is its ability to be trained and customized using your website's data, training files, and FAQs. This ensures that the responses generated by Kotae are not only accurate but also deeply aligned with your business's specific needs and brand voice. Furthermore, Kotae allows for complete control over its appearance, enabling businesses to incorporate their logo, theme color, and welcome message, thereby ensuring a seamless brand experience for customers.
Kotae's global reach is another key advantage, offering comprehensive support in over 80 languages. This, combined with specialized support for small businesses and dedicated onboarding in English, Japanese, and Vietnamese, makes Kotae an invaluable tool for businesses looking to expand their global footprint.
Available 24/7, Kotae ensures that your business always has a smart, evolving assistant at its service. Whether it's automating customer inquiries, enhancing the intelligence of your chatbot over time, or providing detailed analytics to help you understand your customers better, Kotae is designed to be the ultimate solution for small businesses looking to leverage AI technology to improve their customer service.
