Skit.ai stands at the forefront of the accounts receivables industry as a premier multichannel Conversational AI solution provider. It specializes in automating collection efforts across the recovery journey, handling over 70 million consumer conversations with ease. By leveraging Generative AI, Skit.ai offers a suite of solutions including voice, text, email, and chat, designed to deliver seamless and effective consumer interactions at scale. This not only boosts recoveries but also significantly elevates consumer experiences.
At the core of Skit.ai's innovation is its Augmented Voice Intelligence Platform, which has taken a significant leap forward with the integration of Generative AI. This technology enables the platform to handle multi-turn, complex interactions, leading to enhanced customer experience (CX), accelerated revenue recovery, and improved collection efficiency. Skit.ai's solutions are trusted by leading collection agencies for their ability to solve core challenges such as eroding margins, rising delinquency rates, and regulatory constraints.
Skit.ai's approach to collections is transformative. It offers two-way conversations, multichannel payment integration, on-call payment options, a unified dashboard & analytics, and secure data exchanges between channels. This comprehensive platform allows for infinitely scalable consumer conversations, enabling collection companies to connect with consumers in intelligent and personalized ways. With instant visibility into debt portfolios, analytics, and data-backed insights, Skit.ai empowers its users with the tools needed for effective debt portfolio segmentation.
Moreover, Skit.ai's solution is designed to augment live agents by resolving a large portion of calls through end-to-end automation and transferring more complex calls to live agents. This allows agents to focus on high-value tasks, thereby optimizing the cost of collections. Skit.ai ensures 100% compliance with laws and regulations at both the federal and state levels, including TCPA, FDCPA, Reg F, and HIPAA, and holds industry-leading certifications like PCI-DSS, SOC 2 Type II, and ISO 27001:2022.
Skit.ai's commitment to innovation and compliance has earned it accolades from its customers, who praise its robust technology and understanding of the debt collections space. With Skit.ai, collection agencies and creditors can accelerate recovery with higher efficiency and infinite scale, making it a pivotal tool in the evolution of the accounts and receivables industry.
