Tagado

Tagado is an exceptional AI-based customer experience data intelligence platform. It utilizes custom-trained NLP models, advanced ML, and Generative AI to provide high-resolution, actionable insights. The platform automatically tags, classifies, and monitors internal and public customer experience data in real-time, clustering it into granular intelligence that is invaluable for various teams within an organization. This includes CX, product, service, operations, and business teams. With its ability to generate a unified tagging system for customer feedback and offer different levels of categorization for in-depth data analysis, Tagado empowers businesses to make informed decisions. It also enables the creation of smart reports, the setting up of alerts, and real-time monitoring to ensure businesses stay on top of their game. Additionally, Tagado's integration with all feedback channels, both internal and external, ensures a seamless flow of data. Whether it's for improving customer satisfaction, retention, and loyalty, or for extracting actionable insights, Tagado proves to be an indispensable tool. Moreover, the platform offers a tailored-to-business insights dashboard with an 'all you can filter' menu, allowing for infinite insights drill-down. It also provides custom and suggested real-time trend alerts and recommendations, as well as actionable summaries tailored to trends, interests, and stakeholders. Tagado's unique blend of NLP, ML, and GAI models, along with its auto-classification by custom trained models, sets it apart in the field of customer data analytics.