Webapi.ai is an all-in-one AI agents builder that offers a plethora of features to enhance your business operations. It leverages the latest GenAI to engage with leads, answering questions about your business with ease. Additionally, it can record customer data, providing valuable insights for further analysis.
One of its notable features is the ability to upload various documents such as website pages, articles, and different file formats like pdf/docx/csv. The AI then searches through these documents to find answers to users' questions, ensuring accurate and relevant responses.
The creation of dialogue scenarios is another key aspect. By replicating sample dialogs between the chatbot and the user, the AI can learn from these samples and carry out multi-step conversations and perform actions like API-calls and sending email notifications.
Integrating with your APIs is made seamless. You can integrate your systems for tasks such as bookings, account management, and ticket cancelation. There are also built-in integrations with popular services like Pabbly, Zapier, Zendesk, and Calendly, saving you time and effort.
Connecting via various channels is also possible. You can integrate your chatbots with popular channels including Website, Instagram, Facebook Messenger, WhatsApp, and more, expanding the reach of your customer service.
Moreover, you have the option to deploy your own AI pipeline and connect it to Webapi.ai to access all its features such as Channels, Inbox, Human agents, and Statistics.
There are tutorials and examples available to help you get started, covering various aspects like Dialogue Scenarios, Actions, and Domain Knowledge. The pricing is based on usage, with options for both basic and advanced plans to suit different business needs. Overall, Webapi.ai provides a comprehensive solution for automating your customer service flow.