Impel is an end-to-end customer lifecycle management platform for the automotive industry. It has advanced AI capabilities to offer seamless customer experiences at all touchpoints. Key features include enabling personalized engagement at every stage, supporting functions like shopper assistance, service scheduling, and vehicle trading, and coming with generative conversational AI, AI-powered interactive content, and computer vision AI. Use cases show that it helps auto retailers increase sales and customer loyalty, improves service appointment scheduling, and enhances the vehicle shopping experience. Advanced tips involve optimizing the use of AI features for better staff productivity, continuously training and updating the AI for improved performance, and analyzing data to identify areas for further improvement.
Impel
Impel's AI platform transforms the automotive customer experience, driving growth and loyalty.
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