Deflekt.ai: Your All-in-One Ticket Deflection Toolkit
Deflekt.ai is revolutionizing customer support by automating replies across all channels. With a price drop to just $17 a month, it’s more affordable than ever! Let’s dive into what makes Deflekt.ai a must-have for businesses looking to streamline their support processes.
Key Features of Deflekt.ai
1. Automated Replies
Deflekt.ai can automatically answer up to 50% of incoming questions, allowing your team to focus on more complex tickets. It’s like having a virtual assistant that works tirelessly for you!
2. Multi-Channel Support
Whether your customers reach out via web chat, email, Slack, or Teams, Deflekt.ai integrates seamlessly into your existing helpdesk solutions. This means you can deflect tickets no matter where your users are.
3. Easy Setup
Getting started with Deflekt.ai is a breeze! You can set it up in just 5 minutes and start saving time immediately. Plus, you can add content in various ways, including uploading local files or using a crawler.
4. Customization and Localization
Deflekt.ai allows you to customize responses for different projects and channels. This means you can maintain your brand’s tone of voice and ensure that your communication resonates with your audience.
5. Human Support Always Available
For those tricky questions that can’t be answered automatically, Deflekt.ai provides a human support escape. Your customers can easily reach a human representative if needed, ensuring they never hit a dead end.
Pricing Plans
Deflekt.ai offers flexible pricing plans to suit various needs:
- Free Trial: Test all features with 100 deflection credits.
- Grow Plan: $17/month for 3 projects, 1,000 documents, and 1,500 deflections.
- Pro Plan: $67/month for 10 projects, 5,000 documents, and 6,000 deflections.
- Custom Plan: Starting at $499 for tailored solutions.
Note: All prices exclude VAT or other applicable taxes. Check the official website for the latest pricing information.
Practical Tips for Using Deflekt.ai
- Monitor Conversations: Regularly review conversations to identify areas for improvement in your documentation.
- Utilize All Channels: Activate as many channels as possible to maximize your deflection rates.
- Engage with Feedback: Use the feedback tab to report bugs or suggest features, ensuring Deflekt.ai evolves with your needs.
Conclusion
Deflekt.ai is your go-to tool for automating customer support and reducing ticket volume. With its user-friendly setup, multi-channel support, and customization options, it’s a game-changer for businesses of all sizes.
Ready to try Deflekt.ai?
Start your free trial today and see how it can transform your customer support experience!
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