Toma: Cutting-edge AI for Auto Dealerships
Toma is revolutionizing the way auto dealerships manage their service appointments and customer interactions. With its battle-tested AI technology, Toma offers a suite of features designed to help dealerships double their service appointments and streamline operations.
Key Features of Toma
1. Automated Service Appointments
Toma automates the scheduling of service appointments, allowing your team to focus on in-person customer interactions. This feature not only saves time but also increases the number of appointments booked.
2. Call Analysis and Insights
Every call is analyzed by Toma, providing actionable insights into customer interactions. For instance, Toma can track call volumes, customer satisfaction, and even suggest improvements based on real-time data.
3. Multilingual Support
Toma is designed to cater to a diverse customer base. It offers multilingual support, ensuring that customers who speak different languages feel welcomed and understood.
4. Customization Options
Dealerships can customize Toma to match their brand identity. You can choose the voice, tone, and responses of your AI agents, ensuring a consistent customer service experience.
5. Seamless Integration
Toma integrates effortlessly with major DMSs and scheduling software, allowing dealerships to get up and running in less than a day. This compatibility means you can start reaping the benefits of Toma almost immediately.
Why Choose Toma?
- Increased Efficiency: Toma saves an average of 43 hours of advisor time each month, allowing staff to focus on high-value tasks.
- Proven Success: Dealerships using Toma have reported significant improvements in appointment bookings and customer satisfaction.
- Real-Time Data: With Toma, you gain insights into customer behavior and preferences, helping you make informed decisions.
Customer Testimonials
"My experience with Toma has been 10 out of 10. It saves us time and drives revenue!"
— Eric Stockton, Service Manager, Boulder Nissan
"Toma feels like another member of our team, booking and modifying appointments seamlessly."
— Joe King, Service Director, Hyundai of St. Augustine
Conclusion
Ready to transform your dealership's operations? Automate your phone calls and enhance customer service with Toma today. and see the difference for yourself!
Practical Tips for Using Toma
- Monitor Call Insights Regularly: Regularly check the insights provided by Toma to adapt your strategies.
- Customize Your AI Agent: Spend time customizing Toma to align with your dealership's values and customer service approach.
FAQs
Q: How quickly can Toma be set up?
A: Toma can be set up in less than a day, allowing you to start benefiting from its features almost immediately.
Q: Can Toma handle multiple languages?
A: Yes, Toma supports multilingual interactions, making it ideal for diverse customer bases.
Q: What kind of insights does Toma provide?
A: Toma provides insights into call volume, customer satisfaction, and actionable recommendations for improvement.
Call to Action
Don't miss out on the opportunity to enhance your dealership's efficiency and customer service.
