Duckie - AI Customer Support for B2B SaaS Companies
Backed by Duckie, your support team has all the tools and knowledge to resolve issues independently. No engineering help required! Duckie integrates seamlessly with tools you already use, like Slack, Zendesk, and Intercom.
What Makes Duckie Different
Built for Technical Support
Duckie is designed to support technical users and developer-focused products, understanding code and integrating with your engineering knowledge.
Powerful Core AI
Utilizing an advanced agentic framework, Duckie tackles complex, layered issues by understanding context and delivering precise resolutions.
Continuous Self-Improvement
Duckie learns and improves with each ticket it resolves, delivering increasingly accurate answers over time.
Enterprise-level Security
Duckie complies with the highest security protocols and standards, ensuring your data is encrypted and protected.
Key Features
- AI Support Agent: Automatically respond to support tickets or draft responses for agents to review.
- Integration: Works within your existing tools like Slack and Zendesk.
- Self-hosting: Available on AWS, Azure, and GCP for full control.
Customer Testimonials
“Duckie is like a teammate with a superpower of remembering everything in our documentation and chats in Slack.”
— Terry Ma, CTO - SnapTrade
From Input to Insight
Duckie integrates, learns, and analyzes to provide continuous insights and learning, making it a powerful asset for any customer support team.
Get Started Today!
Quick setup takes less than 5 minutes! Start your 14-day free trial and see how Duckie can help your customer support teams work smoothly and independently.
Conclusion
Duckie is the ultimate AI support solution for B2B SaaS companies, ensuring your support team is always equipped with the latest knowledge and tools. Try Duckie today and transform your customer support experience! 🎉
