HiJiffy stands out as a comprehensive Guest Communications Hub designed specifically for the hospitality industry. By leveraging advanced AI technology, HiJiffy enables hotels to answer over 85% of guest queries instantly across various platforms including websites, social media, and WhatsApp. This innovative solution covers the entire guest journey, from booking to check-out and beyond, ensuring a smoother and more enjoyable experience for both guests and hotel staff.
One of the key features of HiJiffy is its ability to facilitate chat-based bookings. An AI virtual assistant guides prospective guests through the booking process, making it easier and more intuitive. Additionally, HiJiffy offers automated welcome messages, digital check-in options, and in-stay request management, all aimed at enhancing guest satisfaction and operational efficiency.
HiJiffy also excels in upselling and cross-selling opportunities. Through personalized, automated campaigns, hotels can significantly boost their revenue while providing guests with tailored offers and services. The platform's satisfaction surveys and guest review campaigns further allow hotels to gather valuable feedback, which can be used to improve services and guest experiences.
With over 2,100 hotels worldwide relying on HiJiffy's AI-powered solutions, the platform has proven its effectiveness in simplifying guest communications, increasing direct bookings, and reducing the workload on hotel staff. HiJiffy's intuitive back-office system and customizable interface make it easy for hotels to manage all their communication channels in one place, ensuring a consistent and branded guest experience.
HiJiffy's integration with leading hospitality systems and its focus on delivering practical, AI-driven solutions make it an indispensable tool for hotels looking to enhance their guest communications and operational efficiency. Whether it's through answering FAQs, managing in-stay requests, or conducting upselling campaigns, HiJiffy provides a comprehensive suite of features designed to meet the unique needs of the hospitality industry.
