Threado

Threado revolutionizes the way customer-facing teams interact with information, offering instant, automated support through AI agents trained on internal knowledge. This innovative tool integrates seamlessly into daily workflows via Slack, Microsoft Teams, or as a Chrome app, enabling teams to access company information instantly, whether at their desks or on the move. With Threado, businesses can automate chat support, assist agents in resolving queries faster, and transform the efficiency of customer support, success, and sales engineering teams. The platform's advanced AI agents provide 24/7 contextual and personalized support, significantly enhancing customer satisfaction by resolving more queries efficiently. Threado AI serves as your company’s AI-powered knowledge hub, making it easy to interact with all internal structured and unstructured data, including knowledge bases, intranets, CRMs, support conversations, product adoption metrics, and revenue data—all in one place. The setup is intuitive, user-friendly, and super-easy, allowing teams to connect internal knowledge sources and start using Threado AI without any hassle. Security is a top priority, with Threado being SOC 2 Type II certified, ensuring all customer data is encrypted and secure. With over 100 million words trained and 30K queries solved, Threado AI is your go-to solution for making work effortless in the AI era. Start your free trial now and experience the transformative power of AI in enhancing your team's productivity and customer satisfaction.