Build AI Customer Support Agents with Voiceflow
Voiceflow is a powerful platform designed for product teams aiming to create tailored AI customer support agents. By avoiding the pitfalls of AI black boxes, Voiceflow empowers users to deploy and scale AI agents that automate customer interactions effectively.
Key Features of Voiceflow
1. Custom AI Agents
Don't settle for generic support bots. With Voiceflow, you can build custom AI agents that deliver personalized customer experiences. This platform is purpose-built for ambitious product teams, allowing them to create advanced agents with speed and control.
2. Agent Control and Observability
Voiceflow provides tools to reduce risks associated with AI deployment. With features like agent control and observability, you can minimize hallucinations and implement guardrails to ensure your AI behaves as expected.
3. Cost-Effective Pricing
Say goodbye to resolution-based pricing! Voiceflow offers simple message volume pricing that helps you control costs while scaling your customer support operations.
4. Integration Capabilities
Integrate Voiceflow with various APIs to extend your agents' functionalities. Whether it's connecting with CRM systems like Salesforce or sending SMS messages via Twilio, Voiceflow makes it easy to enhance your agents' capabilities.
Use Cases
- Customer Support: Automate over 70% of customer support interactions and scale quickly to handle more complex tasks.
- In-App Copilot: Provide users with assistance directly within your application.
- Internal Automation: Streamline internal processes with custom AI agents.
Success Story: Trilogy
Trilogy successfully resolved 70% of their customer support tickets in just 12 weeks, saving $425,000 by implementing a custom AI agent across 90 product lines. This showcases the potential of Voiceflow in driving efficiency and cost savings.
Customer Testimonials
- Victor Algaze, Software Engineer: "Voiceflow takes the pain out of building powerful conversational experiences in a group setting. It's a team sport that makes it pleasant (even fun) to build valuable systems."
- Ciprian Nastase, L3 Support AI Engineer: "Voiceflow is very versatile, combining visual flows with strong API capabilities and providing a code editor for development-oriented users."
- Andre Fredericks, COO: "Voiceflow provides massive acceleration, enabling us to experiment without fear and focus on value-adding activities."
Community and Support
Join a community of over 250,000 global users. Share agent functions, learn from tutorials, and hire certified Voiceflow experts to assist with your projects. Explore templates and resources to kickstart your AI journey.
Conclusion
Ready to explore how Voiceflow can transform your customer support? Get started for free and see the difference custom AI agents can make for your team!
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