Yobi

Yobi is a revolutionary AI platform that offers a plethora of features to enhance business operations. It combines the strengths of humans and AI to drive productivity and innovation. The platform's live transcription and summary feature provides real-time transcriptions of spoken audio, improving call management and review. It also offers after-call summaries to identify areas for improvement. Sentiment analysis is another powerful tool that simplifies customer sentiment tracking through advanced NLP and machine learning. Yobi's control modes, including Co-pilot and Autopilot, give agents flexibility in managing interactions with the AI teammate. In Co-pilot mode, the AI teammate acts as an advisor, while in Autopilot mode, the AI takes full control of the communication. The platform also offers custom voices, translation services, and integration capabilities to connect with existing infrastructure. Training an AI teammate is made simple by providing expertise in the form of documents, workflows, and experiences. Yobi's ability to handle various forms of communication and its focus on enhancing customer satisfaction make it a valuable tool for businesses across industries.